BetDSI Online Sportsbook Review
While BetDSI Sportsbook is still not the kind of sportsbook that can call itself an online entertainment hub like some of its bigger name competitors, its full range of sports betting offerings is nothing to scoff at. BetDSI.eu ranks as a top book in our eyes, even though most still see it as a diamond in the rough...
BetDSI Sportsbook Reputation: 4/5
Diamond Sportsbook (AKA BetDSI) has been around since the late 90’s and shares the same offshore home of Costa Rica, as its new BetCris family. Although Diamond doesn’t have the pleasure of sharing the same notoriety as family members BetCris and Bookmaker, it’s reputation and credibility benefits greatly by association.
BetDSI Sportsbook Bonuses / Value: 3.9/5
BetDSI Sportsbook offers both a 10% and a 20% sign up bonus but requires you to deposit a minimum of $300 to qualify. There is a 5x rollover requirement attached to the 20% bonus, and that is too steep for our liking so we prefer to recommend the 10% bonus with 3x rollover instead. Although we had to connect with Live Chat in order to find out, the rollover requirements apply to the deposit amount alone. DSI’s Refer-a-Friend program offers a 10% match of any new referral’s first deposit capped at $200 per referral. They also sport a Rewards program that offers rewards such as cash back, airline miles and gift cards.
As well as all the usual vast array of sports-betting options, such as parlays and teasers, Diamond also offers live in-game wagering. And if you like betting horses, DSI racebook boasts over 100 tracks for you to pick from. The Casino has over 39 live action games and for everyone but you Mac people, the Poker room is easily downloadable if you’re looking to play a little Texas Hold’em while you wait for your team to win.
BetDSI Sportsbook $$$ / Security: 3.9/5
Secure deposits are accepted online or over the phone through the use of most major credit cards, InstaDebit, Person-to-Person transfers, Bank Transfers, Bank Drafts, Pic-Club, and of course, Moneybookers.
Diamond Sportsbook Withdrawal Methods
Withdrawals are available via Bank Transfer, Person-to-Person transfers, BankDrafts, Pic-Club, Click2PaY, ECOcard and again, Moneybookers.
Wait times and withdrawal fees start at zero and can vary quite a bit going up the scale. As always, we recommend that potential players inform themselves on each of these deposit methods and each of their unique features and constraints. This info is available to players if they click on Cashier in the left navigation bar on the DSI website.
BetDSI Sportsbook Customer Service: 4.3/5
As is always a nice feature, if you would like to open a betting account at Diamond Sports can do so over the phone with a qualified DSI customer service agent or online if you prefer. You’ll be prompted to provide the usual details and once the process is complete, you will be given your logins either over the phone, or via email.
Help and Support at BetDSI Sportsbook is available by email, LivePerson chat or via toll-free number, but we aren’t impressed with Diamond’s two-business day response time for emails. On the flip-side, our experience with Diamond’s LiveChat agents was nothing short of stellar, as was the service we received from their phone operators. As is standard in the BetCris family, players can get in touch with the DSI support agents 24 hours a day, 7 days a week, and all year round. Our main complaint is that they made us listen to ads for every department but the deposits department. We prefer when betting companies try to be a bit more subtle about their thirst for our money…
BetDSI Sportsbook Software / Website: 5/5
Diamond Sportsbook is another site that employs software from industry giant Digital Gaming Solutions (DGS). Again, this is due to the fact that the DSI Sportsbook is part of the same online sports betting family as BetCris and Bookmaker.
Although we do try and a unique point of view for each sportsbook we review, in this case, we are bound by how different DSI is from BetCris or Bookmaker, which is to say, not that much. All things considered though, we still give DSI our approval as a recommended sportsbook.